Returns exchanges

What is your return policy?

We hope that you like our products as much as we do but if that is not the case, we will accept returns on any unopened and unused products purchased from ronana-beauty.com and official pop-ups with proof of purchase within 30 days of purchase date confirmation for a refund in store credits or an exchange.

If you purchased your RONANA Products at one of our authorized retailers, please contact them for assistance.

All packaging and/or wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted for refund or an exchange.

We will only proceed with the exchange or refund upon receiving the product. Please note that delivery charges incurred previously will not be refunded. Please reach out to us with your order number and your reason for return.

Items that are purchased during sales or using a promotion code are not eligible for returns or exchanges.

Exchanges are one time only.